All orders are dispatched within two business days. However during sale time periods please allow extra days.

Each order number is sent separately, we are unable to combine multiple order numbers to ship together.

Australia - We only use Australia Post Express parcel service for a flat rate of $15. ( Delivery is usually 1-3 business days however we are not responsible for any delays)

New Zealand - All orders are sent via DHL Express for a flat rate of $25.

Please kindly note: We are not responsible for lost or stolen packages delivered to the correct address or packages delayed in transit.

Our Sustainability Strategy

At Marlo Kids, we take our commitment to the planet seriously.

We proudly partner with DHL Express, using sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. SAF is key to cutting carbon emissions in aviation, making your orders more sustainable.

We believe in doing what's right for the planet and empowering our customers to make a positive impact. Together, let's embrace sustainable practices for a greener future.